Step One- Get Registered
You should have received a letter detailing your username and password, from each of your children, for the Internet Payments system. Please use the information from your youngest child to register on the website, from the link below. Siblings will show under this one login, if this is not the case, please let us know.
You can request this information from the finance office at any time.
Step Two - Top-Up your Pre-Payment Account for Cashless Catering
Online - when you have logged on, choose the option “prepayment account” to make payments into your son’s/daughter’s school meal account. Each child has their own account, so be sure to top-up each one as required. We would recommend a minimum top-up of £10.00. Any credits made online will take an hour to be available on the account, so we would ask that you top-up at 10:30am at the latest for lunchtime money to be available on that day.
In College - take cash or cheque (cheques payable to Caterlink Ltd) to the kitchen window in the courtyard by music before the end of morning registration. Credits that are made by this time will be available by break time on the same day. We would encourage parents to pay at least weekly into their son’s/daughter’s accounts, to reduce the number of visits to the Kitchen. Ideally we would like you to use the Internet Payments system so you will then be able to keep track of the account, see what has been purchased, and not have to provide cash for your children to bring to school.
Step Three - Purchase Food
In the cafeteria / tuck, students will select the items to purchase as normal. When they take the items to the till, the operator will key them in, and the total will appear on the till display. The student’s thumb/finger then needs to be placed on the scanner to identify the customer. The transaction is then complete and the account balance will be adjusted.
If the account balance is low the till operator will inform the student that the account needs to be topped up. The balance on the account shows on the till display, if it is below £4.00. If the daily spend limit is exceeded, the till operator will inform you and you will be required to put some of your purchases back.
Step Four - Maintain Your Pre-Payment Account
Log-in to the Internet Payments system, check the pre-payment account balance, perhaps see what has been purchased, and add money to the account as required.